FAQ's

Frequently Asked Questions (FAQ)

1. What types of mushrooms do you offer?

We offer a variety of mushrooms, including fresh, dried, and specialty mushrooms like lion's mane, shiitake, and oyster mushrooms.

2. Are your mushrooms organic?

Yes, all of our mushrooms are organically grown without pesticides or harmful chemicals.

3. How are your mushrooms packaged?

Our mushrooms are packaged in eco-friendly, food-safe packaging to ensure freshness and reduce environmental impact.

4. What are the health benefits of consuming mushrooms?

Mushrooms are a rich source of antioxidants, vitamins, and minerals. Some, like lion’s mane, may support brain health and immune function.

5. How long does it take to receive an order?

Orders typically ship within 2-3 business days, and you should receive them within 5-7 business days.

6. Can I track my order?

Yes, once your order ships, you’ll receive a tracking link via email to monitor its progress.

7. What if I receive damaged mushrooms?

If you receive damaged products, please contact us within 48 hours. We’ll be happy to assist with a replacement or refund.

8. What makes your mushrooms unique?

We focus on organic cultivation, eco-friendly packaging, and providing rare, medicinal mushrooms to promote holistic health.

9. What are your refund policies?

If you’re not satisfied with your purchase, contact us within 14 days for a refund or exchange, depending on the situation.

10. Are Moonstruck Mushrooms products suitable for children?

Yes, our products are safe for children; however, we recommend consulting with a healthcare provider for specific dietary concerns.

11. How can I reach Moonstruck Mushrooms’ customer support?

You can reach our customer support by calling 731-926-6980, emailing support@moonstruckmushrooms.com, or filling out the form on our Contact page.

12. Can I request a custom order?

Yes, if you have special requests or bulk order inquiries, please reach out through our Contact page, and we’ll be happy to assist.

13. Do you have a physical location?

Yes, our office is located at 1495 Canyon Blvd, Suite 100, Boulder, Colorado 80302, USA. Currently, we operate mainly online.

For any additional questions, please don’t hesitate to contact us directly at our store location or by emailing support@moonstruckmushrooms.com. Our team is ready to assist you with all inquiries..